"I have been booking trips with Tom since 1998. He is always very helpful in identifying options and has excellent information to help with making decisions." - Chris, Toronto, ON
"You should do whatever it takes to keep Tom in your employ." - Allan, Waverley, NS
"I did 17 long journeys with other operators..... and never did I receive such good service from the sales person. No service matched the service you gave me. From now on, you will be my first contact. " - Dominique, Toronto, ON
""You are just great, Tom!!! I will be going over all you sent……….and looking at your suggested books. Hope we can work with you again in the future!" - Anonymous from feedback survey
"I just completely adore your fantastic customer service! thank you so much!" - Bryan - Toronto, ON
Tom is outstanding and ensures we have the best possible experience. We have worked with him to book a number of trips, and I have referred friends and colleagues who have been equally pleased. Judy & Jocelyn, Toronto, ON
"I haven't done many group trips, so I didn't know what to expect from the agent. I was very pleased with the service I got from Tom. He's an experienced traveller, so he understood the questions I asked and addressed them to my satisfaction. Also, because he's a traveller, he was enthusiastic about the trip I'm taking." - Ron, Bracebridge, ON
It was a joy to work with a skilled, knowledgeable and responsive travel professional like Tom who provides not just the standard services but also tailored the add-on services to the individual customer's needs (e.g. reading recommendations, packing list etc.) - Celia, Toronto, ON
Tom answered my questions before I knew I had them as questions. Before I had the benefit of connecting with Tom, I had booked a trip with another company. When Tom learned I was on the other trip, he sent me tips and resources that he thought would be helpful to me. Something the tour provider I booked with, didn't do. He clearly loves travel, and he w ants others to have the travel experiences that will make them love travel as well. - Barry, Calgary, AB
"Tom is great and very helpful. I will always make my travel arrangements with him." - Sarala, Montreal, PQ
"Your service was excellent. Thank you. I will continue to recommend you your travel agency."
- Anonymous from feedback survey
"He is the best" - Ghislain, Orleans, ON
"Tom was great as a travel agent, very helpful and understanding. His advice has been excellent." - Kim, Hamilton, ON
"Tom has always been a great help in planning many of our trips, and his help is much appreciated." - Michael, St Basile le Grand PQ
Tom on one of his recent trips in Italy. |